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johns29290179
johns29290179
Participant
July 23, 2017
Question

PS elements 14

  • July 23, 2017
  • 1 reply
  • 152 views

upon launch it tells me that the install is damaged and to uninstall and reinstall. Did that several times and it seems to work right after install but I get the same message when trying to launch after a fresh computer boot.

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    1 reply

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    July 24, 2017

    Hi John,

    Apologies for this inconvenience.

    In case your OS is WIN 10, please try out the solution mentioned here : Photoshop Elements and Premiere Elements do not launch | Windows 10

    In case no, please let me know the details of your OS.

    Thanks,

    Arshla

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