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AshevilleGal
AshevilleGal
Participant
February 23, 2017
Answered

PS Elements 15-Can I download it twice?

  • February 23, 2017
  • 1 reply
  • 325 views

I purchased PS Elements 15 in January 2017 and downloaded & installed it onto my MacBook Pro. Now I'd like to install it on my iMac which has a larger screen. I can't figure out how. I have logged into my account and downloaded the dmg from the link in "my products" twice, but when it finishes downloading, no installation screen appears. Is it possible to buy the product once and use the same product serial # on two machines? If so, what am I doing wrong or not doing that I should be?

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Correct answer 99jon

Yes you are permitted two activations provided the software is only used on one computer at a time.

Try the download link below and when installed, validate with your serial number:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

1 reply

99jon
99jonCorrect answer
Legend
February 23, 2017

Yes you are permitted two activations provided the software is only used on one computer at a time.

Try the download link below and when installed, validate with your serial number:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

AshevilleGal
AshevilleGalAuthor
Participant
February 24, 2017

Thanks for the quick answer. I actually found a work around by Googling my problem. I was able to download and install, but then the program crashed immediately, over and over again. Turns out I needed to delete one file from the program language (not sure if that's the right term) because of the year my old iMac was built. Once I did that (fingers crossed for luck) - worked like a charm.

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