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SteveAma
SteveAma
Participant
March 12, 2019
Question

PS Elements 15, Mac OS Mojave > Extremely poor performance

  • March 12, 2019
  • 1 reply
  • 1033 views

Hello
I currently have Adobe Photoshop Elements 15 installed on my iMac 21.5'', Late 2015 4K.

The Performance of said product became extremely slow, I can't recall if it was after the upgrade to macOS mojave or not.
I tried renaming the Folder "SLCache" & "SLStore" in the Library; I Then had do re-active PS Elements again and it worked fine for a few days, but soon the performance was extremely poor again.
I have to wait almost 30 seconds per action - whetever it is saving or doing something..
I tried some fixes which were suggested here in the forums but none of them worked..

Does anyone have an Idea?

Thanks in advance

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    March 12, 2019

    Hi Steveama,

    We're really sorry for all the trouble. Please try adding Photoshop Elements 15 under the Accessibility in System Preferences.

    1. Open System Preferences.
    2. Select Security & Privacy.
    3. Click the lock to make changes, then enter your system username and password for your computer.
    4. Select Privacy from the top set of tabs, then select Accessibility from the left-hand column of options.
    5. Click the + (plus) button under the list 'Allow the apps below to control your computer'.
    6. Navigate to the Applications folder and select the Photoshop application and click Open.
    7. Click the lock to prevent further changes. Relaunch Photoshop. 

    Let us know if that helps.

    Regards,

    Sahil

    SteveAma
    SteveAmaAuthor
    Participant
    March 12, 2019

    Hello Sahil

    I have already done that, unfortunately that doesn't help or improve anything.


    Regards

    S
    SK Prairie Chicken
    Participating Frequently
    June 17, 2019

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