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lesliec98243746
lesliec98243746
Participant
June 22, 2020
Question

PS Elements 2020 slow performance on MacBook Pro

  • June 22, 2020
  • 1 reply
  • 224 views

Hello!

Please help! I've downloaded the trial version of Elements 2020 on my brand new MacBook Pro and it's running super slow. There is literally a 2 - 3 second delay whenever I erase or delete something. There's also a delay when I click on the menu bar. It sometimes takes 2 - 3 seconds for a dropdown menu to appear. What could be causing this? The program as it is, is almost unusable 😞

 

macOS Catalina v. 10.15.5

Processor: 2.6 GHz 6-Core Intel Core i7

Memory: 16 GB 

Intel UHD Graphics 630 1536 MB

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1 reply

armandh38288746
armandh38288746
Participant
July 29, 2020

I think I'm having a similar issue, but i don't have that installed.  This macbook is new but in photoshop everything lags.  its basically the same one you have except i have a 2.3 ghz with 8 core processor, same graphics card.  Wonder if the graphics card is poor quality?  I'm at a loss.

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