Participant

Answered

PS Elements 2023. Fehlercode 131 bei der Installtion von Camera RAW

6 replies
807 views
Translate

Hallo,

die Installtion der Photoshop Elements 2023 Add-on Utilities bricht nach 3% ab.

Fehlercode ist 131.

Wer kann helfen?

Vie Grüße

Peter

Download and install

This topic is closed to new replies. Start a new post to keep the conversation going.

P

Peter27677268ybyfCorrect answer

Participant

Hallo, ich habe das Programm "Photoshop Elements" geschlossen. Danach ist die Installation des Add-on problemlos gestartet. Warum es keinen Hinweis zum Schließen gab und stattdessen ein Fehlercode angezeigt wurde ist mir unverständlich. Gruß Peter

Greg_S.

Community Expert

Thanks for letting us know, Peter.

Translate

P

Peter27677268ybyfAuthorCorrect answer

Participant

Hallo, ich habe das Programm "Photoshop Elements" geschlossen. Danach ist die Installation des Add-on problemlos gestartet. Warum es keinen Hinweis zum Schließen gab und stattdessen ein Fehlercode angezeigt wurde ist mir unverständlich. Gruß Peter

Translate

Greg_S.

Community Expert

@Peter27677268ybyf, can you please tell us how your problem was resolved? It may help other users.

Translate

P

Peter27677268ybyfAuthor

Participant

Hallo zusammen,

vielen Dank für eure Hilfe. Das Proböem ist gelöst.

Viele Grüße

Peter

Translate

Greg_S.

Community Expert

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

Or you can use the workaround found here to download the latest ACR, but make sure you follow the instructions carefully. For Elements 2023, at step 9 of the instructions you need to navigate to the following folder:

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 21\File Formats

Since the Elements Add-on Utilities installer failed to complete, you may need to construct the folder hierarchy.

And the file that you need to copy is named Camera Raw.8bi

Translate

MichelBParis

Legend

How do you install ACR camera raw in PSE?

The new installers for PSE don't necessarily install ACR to speed up the installation time. When you need it, it prompts you to download it and install it.

Keep in mind that the PSE version of ACR is NOT the full version available and installable for the full Photoshop. The only way to install the PSE reduced version is from PSE itself. If you install the Photoshop version externally, it will not be recognized from Elements.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.