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wam49805211
Participant
July 12, 2021
Question

PS Elements install window too small to allow to be filled

  • July 12, 2021
  • 2 replies
  • 392 views

Trying to install Element 2021 from CD. The "Intalltion Options" window is very small and the maximize button is not active. Therefore, I can not fill in the Installation Options and move to the next screen to install in the product. Tried changing screen resolution -- didn't work. Tried changing Windows Display Scale -- didn't work.

How can I get this to work?

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2 replies

Glenn 8675309
Legend
July 12, 2021

You may need to cahnge a couple of this in your windows settings:

 

 

 

Phil Pickering
Legend
July 12, 2021

Try using the Tab key to change where the focus lies in the form. You can see the current focus in a user interface by a faint dotted line around an element. You will probably need to press the Tab key three times (as there are three elements in the window) to change the focus to the Continue button. Then press the Return key which acts as an alternative way of clicking the button. Hit the Tab key too many times and it'll just loop round to the first element again, so just be patient and try again 🙂

 

Here's what the window should look like to help you:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you still can't get it to work, you can always download Photoshop Elements 2021 direct from the Adobe website and install it that way:

 

Download Adobe Photoshop Elements

 

Hope that helps 🙂