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R
Rick359846419ewb
Participant
March 10, 2024
Question

PS Elements Pop-ups

  • March 10, 2024
  • 2 replies
  • 141 views

I tried to send this message to an actual human in the "Help" section, but that went nowhere, so for my own sanity I'll post it here....

 

I've been using various version of PS Elements for years, and this particular issue has me questioning whether after all this time I will continue to do so or switch to another product. I'm talking about the absolutely INCESSANT pop-ups promoting newer versions/features that appear every few minutes in the lower left corner and that have to be cleared every single time with apparently no way whatsoever to stop them. It constantly interrupts my workflow and makes me irritated every time it happens, to the point that I am indeed questioning whether to continue using PSE. I am fully aware that a message from a single user such as myself is unlikely to make a change, but I figured you should at least be aware of how truly negatively it makes your product be viewed. If you lose me as a customer, this will be why.

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    2 replies

    Glenn 8675309
    Glenn 8675309
    Legend
    March 11, 2024

    After some checking out with three diffferent versions I know exactly what causes the pop up. 

    It's nothing an end user should mess with. 

    I don't care for the pop ups, but I'm also not bothered by them- it's like using the organizer:  I pretty much ignore it. 

    Glenn 8675309
    Glenn 8675309
    Legend
    March 10, 2024

    Click on "mayber later."--- After about two weeks they stop.  really no reason to get frustrated- 1 mouse click and the pop up goes away.    Others say the same thing about not liking it. 

    I've probably installed PSE 2024 about 20 times and have only seen the pop up once- but that was when I had another version, an older version running at the same time.

    Some seem to think unchecking all the partner services in your preference file will stop the pop up. 
    I have them all checked in my latest install of PSE and I've never had one of the pop ups. 






    Here is a link to the 30 day trial of the latest version-sounds like you are using an older version:

    https://www.adobe.com/products/photoshop-elements/try-elements.html?sdid=WB99JHFM&mv=search&mv2=paidsearch&utm_campaign=cv-nwmp-ae2024&utm_medium=cpc&utm_source=google&utm_content=AE2024&utm_term=adobe%20elements%20trial&gad_source=1&gclid=CjwKCAiA0bWvBhBjEiwAtEsoW86K-hy0kCr8SP68cD4aTud70f7tjoX9CkY19rOp0MM1ruU32RgHWRoCzxIQAvD_BwE

    Glenn 8675309
    Glenn 8675309
    Legend
    March 10, 2024

    There actually is one background process (Think of it as a mini program) who's sole function in life is to constantly look for updates- and It's what I think is responsilbe for the pop up reminders of new features or new versions.  It gets loaded and begins running when you start the editor. 

    I'll reinstall an old version- make the pop up happen, then I will disable that process-- and see what happens.  I don't care about updating old versions anyway- doesn't serve me any purpose. 

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