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markf84217839
markf84217839
Participant
February 16, 2019
Answered

PS Elements product key

  • February 16, 2019
  • 3 replies
  • 1096 views

Hi, I purchased and downloaded the latest PS Elements from the Microsoft Store.

Its loaded on my desktop but need the product key so I can load it onto my laptop.

Where do I locate the product key? and,

How do I download the software from from the Adobe site? Is it via the Free Trial link?

PS: I tried talking to MS and they pushed me to Adobe. I sat or 45mins and was pushed from one consultant to another on the Adobe support line and finally gave up.

    This topic has been closed for replies.
    Correct answer 99jon

    Go to your Microsoft Store and look under purchases. You should be able to install from there.

    3 replies

    markf84217839
    markf84217839Author
    Participant
    February 16, 2019

    Thanks so much, such a simple answer to an overly complicated situation. Many thanks

    R
    richardl68200443
    Participant
    April 21, 2021

    I lost a lot of time understanding the difference between Adobe PhotoShop Elements from Microsoft Store wich have no serial number and Adobe version wich have one. Not clear and not an easy way to sell a software.

    99jon
    99jonCorrect answer
    Legend
    February 16, 2019

    Go to your Microsoft Store and look under purchases. You should be able to install from there.

    T
    Test Screen Name
    Legend
    February 16, 2019

    See Purchases through Windows App Store FAQ

    Especially:

    Will a purchase from the Windows App Store version of Adobe software include a serial number?

    No, the Windows App Store handles licensing.

    So there is no serial number or product code. You DO need to download from Microsoft, definitely do NOT download from Adobe, you won't get the version that is licensed for the Windows App Store. If you did this, completely uninstall it, but even that may not be enough.

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