Skip to main content
susanc1926355
Participant
August 31, 2017
Question

PS Elements13 doesn't recognise Raw for Panasonic DMC-TZ100

  • August 31, 2017
  • 1 reply
  • 220 views

I have checked my updates and the message I get says up to date .However it still will not open the RW2 file for this camera.It does open jpgs I am using a Mac version OSX .I beleive i may need the Raw update 6.2 where do I download it from please as I cannot find it on this site.

I am tearing my hair out as the whole point of buying the new camera was to use Raw in PSElements rather than the camera software.I have two other cameras an DMCFZ18 older panasonic and a cannon Eos 110D SLR all those raw files open ok in PSE13

Any help would be appreciated thank you

This topic has been closed for replies.

1 reply

Jeff Arola
Community Expert
Community Expert
August 31, 2017

Actually the Panasonic DMC-TZ100 requires camera raw 9.5 or newer.

Cameras supported by Camera Raw

Camera Raw plug-in and Adobe application compatibility

Since pse 13 can only use up to camera raw 9.0, you can use the adobe dng converter to convert the RW2 files to dng copies which then pse 13 should open.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.12

Camera Raw: How to use Adobe DNG Converter - YouTube

Another option is to upgrade to pse 15 so you can open the DMC-TZ100 without using the dng converter.