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Rolf von Essen
Participant
August 1, 2017
Question

PSE 10 köpt på DVD går ej att återinstallera gm download till Win 10-64bits

  • August 1, 2017
  • 1 reply
  • 257 views

Ny laptop, ny SSD men UTAN DVD drive! Lyckades efter många försök ladda ner den största filen av 2, den på 1,5 GB. Den fick namnet:

PhotoshopElements_10_LS15 men utan filtillägg. Egenskaper säger: "Filtyp: Archive (.7z). Öppnas med "Zip File Archiver". Brandvägg och Auto-Protect avstängda under nedladdning. Den mindre filen är ej nerladdad.

Längre kommer jag inte. Jag har testat med ett flertal av existerande uppackningsprogram inkl. ovannämnda, men samtliga levererar bara följande fönstertext: "Cannot determine compressed stream type. Supported Reader Formats:

Zip, GZip, BZip2, Tar, RAR". OBS! Den filtyp det gäller, .7z, nämns inte!

System: Win 10 Home 64-bits

x64-baserad processor Core i3 2,00 GHz

RAM 16 GB

SSD 250 GB, 185 GB ledigt

Bredband Telia fiber 100/100 Mbit/s

Brandvägg och Antivirus Norton Internet Security aktiv prenumeration

HUR KOMMER JAG VIDARE? JAG MÅSTE JU KOMMA ÅT .exe-filen!

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
August 1, 2017

You must download the EXE file that Adobe provides to be able to both unpack and install the program

R
Rolf von EssenAuthor
Participant
August 1, 2017

Hi John, tks for reply! I take for granted that any Swedish user will understand English as well. This is what I did:

I rinsed ALL files that had been generated during my STRUGGLE with only the .7z file and various Zip/Unzip programs - all in vain - and restarted. Then I downloaded to desktop the TWO files and noted that the one omitted during my earlier attempts, WAS the .exe file!

I ran the .exe file from Desktop and could SEE how it extracted the installation files from the .7z file. On request I entered my license key and in 'no time' the program was is installed and running! Automatically it installed under

C:\Program (x86)\Adobe\Photoshop Elements 10

Thanks for your help!

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