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Dutch Man 46
Dutch Man 46
Participant
July 12, 2017
Question

PSE 11 not working after Windows 10 update

  • July 12, 2017
  • 4 replies
  • 2010 views

Well I have just spent the best part of 3 hours of my life on the online customer support team and getting nowhere really slowly.

The problem I have is that PSE 11 has stopped working as it should after the latest Windows 10 update. PSE 11 opens fine but when I click on the menu bar for the drop down menus they are completely blank. I have gone through the rigmarole of removing and re-installing the software from the ADOBE website and still the problem is not solved. I am at my wits end now so any help would be appreciated.

    This topic has been closed for replies.

    4 replies

    T
    toonb2235037
    Participating Frequently
    September 11, 2018

    A registryfix works fine for me

    T
    toonb2235037
    Participating Frequently
    September 10, 2018

    PSE does not work since an update of W10.

    PSE opens very slowly, opening a JPEG takes more than a minute.

    If I want to see the histogram: PSE15 is closed.

    Updates to camera raw 9.10 OK.

    Sometimes  I see the  remark "too little ram memory"

    hatstead
    hatstead
    Inspiring
    September 10, 2018

    You need a registry fix. See post #24 in this thread:

    Re: Photoshop Elements 2018 memory problems - unable to edit and save files

    and this:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    K
    kathyf4716627
    Participant
    August 24, 2017

    I also have a problem, I can open it, but then the menu bar open opens part.  I cant read anything on the menu bar.  Is there any fix

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 12, 2017

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

    Dutch Man 46
    Dutch Man 46Author
    Participant
    July 12, 2017

    Thanks for the info John, now for an embarassing moment for me. As I went to shut down my PC there was yet another Windows 10 update which I did and restarted the PC and miraculously PSE 11 started work. Maube it's time to upgrade Adobe as like you said ir's not the fault of Adobe.

    wernerk11437784
    wernerk11437784
    Participant
    July 13, 2017

    i have exactly the same Problem. recommended solution doesn't help.

    do i Need to upgrade to Elements 15???

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