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staceyc13369377
Participant
October 19, 2017
Question

PSE 12

  • October 19, 2017
  • 1 reply
  • 318 views

In Expert mode-trying to do noise reduction and a pop-up says "Could not complete the Reduce Noise command because no pixels were selected." How do I fix this? Also, in Unsharp Mask the pop-up came up with the sliders however in the Preview box all I got was the "checkerboard" from the layer-not part of my image. The Preview box was checked, I also unchecked it to see if the made a difference-it did not. How do I fix this?

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    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    October 20, 2017

    You sure that in the layers panel an layer with pixels is active and not a blank layer?

    S
    staceyc13369377Author
    Participant
    October 20, 2017

    Thank you for replying. Though I've had PSE12 for awhile, I am just starting to try to learn it. I am taking a RAW photo from the organizer, to Camera Raw. I made a few adjustments there, then opened the image. I duplicated the background layer and then opened a new layer. This is where I tried the reduce noise and got that pop-up that said it couldn't complete no pixels had been selected. What do I need to do?

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    October 20, 2017

    It sounds like from your description you duplicated the background layer (the raw file you opened) but then added a new layer, which i suspect means it's a blank layer or in other words the new layer doesn't have anything in it.

    Instead of adding a new layer, try running the Reduce Noise or any other filter on the duplicated layer.

    (the layer you duplicated from the background layer)

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