Skip to main content
Participant
March 21, 2017
Question

PSE 15 crashes when using Guided Edits

  • March 21, 2017
  • 1 reply
  • 308 views

When I try and complete a Photomerge Exposure in the Guided section PSE15 crashes - every time

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    March 21, 2017

    Try clearing preferences once. To do so, press Ctrl+Alt+Shift (WIN) / Cmd+Shift+Option (MAC) while launching Editor.

    A dialog will pop up asking to Delete Preferences? Say Yes.

    Now try Photomerge Exposure, let us know if Editor still crashes.

    Thanks,

    Anwesha

    Philby93Author
    Participant
    March 21, 2017

    Tried that but no dialogue box..

    Participating Frequently
    March 21, 2017

    Go to Edit > Preferences on WIN or Photoshop Elements Editor > Preferences on MAC

    Click on Reset Preferences on next launch.

    Relaunch Editor.

    Thanks,

    Anwesha