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michaelc83578564
Participant
January 1, 2017
Question

PSE 15 cursor not working in Organizer

  • January 1, 2017
  • 2 replies
  • 260 views

Just downloaded PSE 15 and when using the Editor mode the cursor works fine. If you start up or toggle to Organizer the cursor disappears and becomes non functional. I have PSE 13 installed as well on a Win 10 O/S with is up to date from a patching perspective. I have already uninstalled and reinstalled again. I have run all the recent updates available for PSE 15. Many of the troubleshooting steps require access to the preference menu which I am unable to get to because the cursor does not work. Any suggestions?

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    2 replies

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    January 2, 2017

    We are very sorry for the inconvenience.

    Please try out the steps mentioned in the article Mouse cursor not visible or menus not opening in Adobe Elements Organizer

    Let us know if issue still persists.

    Thanks,

    Anwesha

    S
    Adobe Employee
    SaurabhGupta1
    Adobe Employee
    January 1, 2017

    As a workaround, please try the steps mentioned at : Mouse cursor not visible or menus not opening in Adobe Elements Organizer

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