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georges499668
georges499668
Participant
October 21, 2019
Question

PSE 15 Editor fails to work after dropping CC subscription

  • October 21, 2019
  • 2 replies
  • 221 views

I ended my subscription to the main CC but had bought PSE 15 some years ago. Now it won't work and, of course, no one is home at Adobe on a Sunday night. God damn it.

 

(Moved from the Get Started forum to the PSE forum by Moderator)

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    October 21, 2019

    What do you mean by "It Won't Work"?

    What error message do you get?

     

    Uninstall and reinstall. 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 21, 2019

    Did you uninstall all Adobe apps from your system with the Adobe Cleaner tool and restart computer?

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    PS Elements System Requirements

    https://helpx.adobe.com/photoshop-elements/system-requirements.html

     

    Nancy O'Shea— Product User & Community Expert
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