Skip to main content
Participant
August 20, 2017
Answered

PSE 15 Organizer

  • August 20, 2017
  • 3 replies
  • 299 views

Using WIndows 10 as the platform.

I cannot select FILE, EDIT, VIEW or HELP.  When I try to select any of those functions the show highlighted and nothing happens.

Cannot Select SHARE or CREATE either.  Has anyone else encountered this?

    This topic has been closed for replies.
    Correct answer RichsPix

    Using Windows 10 I have changed display size to 125% and now I can select the menu options.   Not sure how this will effect other apps.  I will have to remember to do this when I want to use Organizer,

    Richard

    3 replies

    RichsPixAuthorCorrect answer
    Participant
    August 22, 2017

    Using Windows 10 I have changed display size to 125% and now I can select the menu options.   Not sure how this will effect other apps.  I will have to remember to do this when I want to use Organizer,

    Richard

    RichsPixAuthor
    Participant
    August 22, 2017

    I see the menus with no problem.  I cannot access them.  When I try to select the following IMPORT, FILE, EDIT, VIEW,HELP, CREATE, or SHARE nothing happens. 

    Thanks for the assist,

    Richard

    Adobe Employee
    August 21, 2017

    HI,

    Apologies for the inconvenience.

    Would you please check if the solution in following article helps:

    Menus missing in Elements Organizer for Windows

    Let me know in case it doesn't. We will try out other solutions.

    Thanks.

    Arshla

    RichsPixAuthor
    Participant
    August 22, 2017

    I use Windows 10 and I have changed Display, Scale and Layout to 125% and I now can select items on the menu.

    Thanks for giving me this idea.

    Richard