I purchased PSE/PE 15 and cannot get the application to launch. I have already tried all of the steps listed below. If anybody has any ideas, greatly appreciated as I am very frustrated with Adobe at the moment...Initial install from DVD - "The application was unable to start correctly (0xc000007b) click Ok to close the application"Tried reinstalling from the downloaded version - Still no luckTried downloading the MSFT C++ stuff vcredist_x64 and vcredist_x86 and rebooting and reinstalling - Still no luckTried copying the 2 dll files per the link about Lightroom_64-Bit_DLLs - Still nothingTried going into Turn Windows Features on/off and enable everything for .NET framework 3.5 and 4.7 - NothingTried uninstalling everything C++, rebooting and uninstalling PSE15 w/Revo then reinstalling it and still nothingThanks in advanceLarry

Participant

Question

PSE 15 - The application was unable to start correctly (0xc000007b) click Ok to close the application

Forum|Forum|8 years ago
May 6, 2017
3 replies
757 views

I purchased PSE/PE 15 and cannot get the application to launch. I have already tried all of the steps listed below. If anybody has any ideas, greatly appreciated as I am very frustrated with Adobe at the moment...

Initial install from DVD - "The application was unable to start correctly (0xc000007b) click Ok to close the application"
Tried reinstalling from the downloaded version - Still no luck
Tried downloading the MSFT C++ stuff vcredist_x64 and vcredist_x86 and rebooting and reinstalling - Still no luck
Tried copying the 2 dll files per the link about Lightroom_64-Bit_DLLs - Still nothing
Tried going into Turn Windows Features on/off and enable everything for .NET framework 3.5 and 4.7 - Nothing
Tried uninstalling everything C++, rebooting and uninstalling PSE15 w/Revo then reinstalling it and still nothing

Thanks in advance

Larry

failure to launch pse15

N

nee.rai27

Community Manager

Hi Larry,
Thanks for posting on Adobe forums.
The instructions given by Rahul should fix the issue but just in case if it doesn't work , You can also try these steps.
Please click on this link . It will download a zip package, which contains two files: msvcr100.dll and msvcr80.dll.
Extract the package contents to the following location

C:\Windows\System32.

Replace the files with the earlier ones available on the same location ,if it gives any popup.

Launch the program & it should fix the issue

Regards

Neeraj

D

David265605235fb5

Participant

Trying to reinstall 2021 Elements on a new Windows 11 laptop. The program runs fine on my 4 year old Windows 11 laptop. I'm receiving the same error as author Larry. Both links above to fix are no longer valid 8 years later of course. I can start Elements ok on new laptop however, when I try to start Photo Editor I receive the Application error mentioned above. Also copied the two files mentioned by "nee.rai27" from my old laptop to my new laptop systerm32 directory with no luck. After copy I closed Elements and rebooted, same error.

I own Adobe Photoshop Elements 2021 on my Windows 11 Laptop