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Known Participant
March 27, 2017
Question

PSE 15 (Windows Store) Crashes When Dragging Images

  • March 27, 2017
  • 8 replies
  • 819 views

I noticed that when dragging images from one window to another window within PSE 15, the app will crash regularly. Can you tell me when this will be fixed?

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8 replies

semroccAuthor
Known Participant
November 17, 2017

I'm looking at giving the Photoshop Elements 18 Windows store app a try. After a bug-ridden PE15 Windows store app (which I had to get a refund)...I was hoping to get some type of confirmation that PE18 has worked through these problems and is a stable app before making the purchase.

If anyone could confirm the newly launched PE18 Windows store app is stable, please reply...thanks.

Participating Frequently
March 28, 2017

Is this happening with Editor or Organizer?

Thanks,
Anwesha

semroccAuthor
Known Participant
March 28, 2017

The Editor.

Participating Frequently
March 29, 2017

While launching Editor, keep Ctrl + Alt + Shift keys pressed. This will ask to delete Settings file. Say yes.

Let us know if issue still persists.

Thanks,
Anwesha