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lisae83305124
Participant
August 3, 2018
Question

PSE 2018 Closes when using any feature

  • August 3, 2018
  • 2 replies
  • 205 views

Please help:

PSE 2018 completely shuts down and closes when I attempt to use "remove color cast." I attempted to use other features. It closes when I try to use anything. Help.

Thank you.

    This topic has been closed for replies.

    2 replies

    lisae83305124
    Participant
    August 4, 2018

    thanks, but ended up having to create a new registry key. changing the preferences created a new error of "integer between 50 and 8 required" and then the error "not enough RAM."

    Peru Bob
    Community Expert
    Community Expert
    August 4, 2018
    Peru Bob
    Community Expert
    Community Expert
    August 3, 2018

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    If that doesn't work, try resetting the preferences:

    Restore default preferences

    Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

    Note: Deleting the preferences file is an action that cannot be undone.

    Do one of the following:

    • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
    • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

    A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

    from here:

    Preference file locations for Photoshop Elements and Premiere Elements