PSE 2019 face tagging UI bug

Forum|Forum|7 years ago
January 2, 2019
2 replies
394 views

Often when I go to tag a face in PSE 2019, I see the helpful "Is this so-and-so?" with a check mark and an X. Most of the time when I click on the X, nothing happens. That is, the suggested name (which is wrong) is not removed. That makes it impossible (as far as I can see) to apply the correct name tag to the face.

Is this on the bug list for PSE 2019? Is there an ETA for a fix?

Thanks

- richard

This topic has been closed for replies.

Greg_S.

Community Expert

There seem to be some performance issues surrounding People tagging. I am able to reproduce on a random basis what you have observed. If you try to be more patient with the feature, the "fist" cursor will change to a text entry cursor and allow you to enter the correct name tag.

Are you able to name tag in the People room?

Greg_S.

Community Expert

Are you able to click on the auto-suggested name and change it? If so, and you hit the return button, does the tag get applied?

R

rbc_tnAuthor

Participant

No, I can't. When I try to click on the auto-suggested name, the cursor turns into a fist, as it does when I try to click on the X.

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