PSE 2020 - I can't access; it says my operating system W10 latest version is not supported

I cannot get in to PSE 2020; I can sign in to Adobe, but afterwards I get nowhere.

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Participant

It turns out to be a fault that had to be corrected by an Adobe adviser; something to do with Creative Cloud problem.

defaultfgwywozhq6zoAuthorCorrect answer

Participant

It turns out to be a fault that had to be corrected by an Adobe adviser; something to do with Creative Cloud problem.

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Community Expert

It says your operating system or does it say your internet browser is not supported?

Can you post a screenshot of the exact message?

If your serial number shows on the screen, please redact it before posting the screenshot.

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Legend

What is your actual Windows 10 version/build number? Sometimes people think they have the latest, but updates failed.

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