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H
HeideClem
Participant
September 17, 2023
Question

PSE 2020 no longer allowing me to scroll through pictures when trying to open one

  • September 17, 2023
  • 1 reply
  • 115 views

This is a brand new issue for me. I installed a software upgrade for my Mac and now my albums are no longer showing and my photos seem like they are frozen. I can't scroll through them and my cursor arrows won't work.  This is only in photos 

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
September 17, 2023

What Mac OS did you upgrade to? Elements 2020 will not work with Ventura (and I don't think it works with Monterey either).  

H
HeideClemAuthor
Participant
September 18, 2023

It is Ventura. However I downloaded the free trial of 2023 and it is doing the same glitchy thing

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