Skip to main content
Participant
Sep 17, 2023 11:37 AM UTC
Question

PSE 2020 no longer allowing me to scroll through pictures when trying to open one

This is a brand new issue for me. I installed a software upgrade for my Mac and now my albums are no longer showing and my photos seem like they are frozen. I can't scroll through them and my cursor arrows won't work.  This is only in photos 

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Greg_S.
Community Expert
Community Expert
Sep 17, 2023 3:58 PM UTC

What Mac OS did you upgrade to? Elements 2020 will not work with Ventura (and I don't think it works with Monterey either).  

Translate
HeideClemAuthor
Participant
Sep 18, 2023 11:34 AM UTC

It is Ventura. However I downloaded the free trial of 2023 and it is doing the same glitchy thing

Translate