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Question

PSE 2023 Home Screen

Forum|Forum|3 years ago
October 8, 2022
3 replies
783 views

Hello,

I hope someone can help me. I have PSE 2020 and PSE 2023 (trial version) installed on my PC, Windows 11. I have attached 2 images, one from PSE 2020 showing the Home screen as it should be and the other from PSE 2023 which is completely blank. I have run the executable as administrator and uninstalled and reinstalled twice. I restarted the pc after uninstall and restarted again after installing the second time. What can I do to have the 2023 home screen perform as it normally should? All suggestions will be appreciated.

Thanks for your assistance,

Larry

This topic has been closed for replies.

Greg_S.

Community Expert

Are you able to open the programs from their exe files?

Photoshop Elements Editor

Double-click on the PhotoshopElementsEditor.exe file in the following directory:

C:\Program Files\Adobe\Photoshop Elements 2023\

Note that the Adobe Photoshop Elements 2023 entry in that directory is a shortcut to the Welcome Screen.

Elements Organizer

Double-click on the PhotoshopElementsOrganizer.exe file in the following directory:

C:\Program Files\Adobe\Elements 2023 Organizer\

If you are able to get into the Organizer, try turning off all media analysis in the Edit>Preferences>Media Analysis dialog and see if it makes any difference.

P

pilmooreAuthor

Participating Frequently

Just gave that a try and I am still getting a blank home screen.

Greg_S.

Community Expert

. . . and if you didn't update your graphics driver - do so.

Glenn 8675309

Legend

I have my Nvidia card setup to let me manually check for updates. Sometimes nvidia drivers muck somethings up. I'm downlaoding and isntalling an update right now--- if it makes things wonky, I just rollback the driver.

Glenn 8675309

Legend

If you recently updated your video card driver uninstall the most recent update.

P

pilmooreAuthor

Participating Frequently

Existing driver was about 2 months old but I still rolled back to a previous version without succes and then reinstalled the most recent driver and still no luck. I can't understand why the 2020 version performs as expected but the 2023 version does not

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