Skip to main content
pilmoore
Participating Frequently
Oct 8, 2022 2:43 AM UTC
Question

PSE 2023 Home Screen

Hello,

I hope someone can help me. I have PSE 2020 and PSE 2023 (trial version) installed on my PC, Windows 11. I have attached 2 images, one from PSE 2020 showing the Home screen as it should be and the other from PSE 2023 which is completely blank. I have run the executable as administrator and uninstalled and reinstalled twice. I restarted the pc after uninstall and restarted again after installing the second time. What can I do to have the 2023 home screen perform as it normally should? All suggestions will be appreciated.

Thanks for your assistance,

Larry

This topic is closed to new replies. Start a new post to keep the conversation going.

7 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Oct 8, 2022 11:40 PM UTC

Are you able to open the programs from their exe files?

 

Photoshop Elements Editor

Double-click on the PhotoshopElementsEditor.exe file in the following directory:

C:\Program Files\Adobe\Photoshop Elements 2023\

Note that the Adobe Photoshop Elements 2023 entry in that directory is a shortcut to the Welcome Screen.

 

Elements Organizer

Double-click on the PhotoshopElementsOrganizer.exe file in the following directory:

C:\Program Files\Adobe\Elements 2023 Organizer\

 

If you are able to get into the Organizer, try turning off all media analysis in the Edit>Preferences>Media Analysis dialog and see if it makes any difference.

 

 

Translate
pilmooreAuthor
Participating Frequently
Oct 9, 2022 1:41 AM UTC

Just gave that a try and I am still getting a blank home screen.

 

Translate
Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Oct 8, 2022 8:12 PM UTC

. . .  and if you didn't update your graphics driver - do so.

Translate
Glenn 8675309
Glenn 8675309
Legend
Oct 8, 2022 9:38 PM UTC

I have my Nvidia card setup to let me manually check for updates.    Sometimes nvidia drivers muck somethings up.   I'm downlaoding and isntalling an update right now--- if it makes things wonky, I just rollback the driver.

Translate
Glenn 8675309
Glenn 8675309
Legend
Oct 8, 2022 2:09 PM UTC

If you recently updated your video card driver uninstall the most recent update. 

Translate
    pilmooreAuthor
    Participating Frequently
    Oct 8, 2022 11:19 PM UTC

    Existing driver was about 2 months old but I still rolled back to a previous version without succes and then reinstalled the most recent driver and still no luck. I can't understand why the 2020 version performs as expected but the 2023 version does not 

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices