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Hangerbum
Inspiring
Oct 5, 2023 8:08 PM UTC
Answered

PSE 2023 lagging (slow)

It seems in recent months my PSE 2023 is very laggy. It takes 30 seconds to load a photo out of the organzer. It takes as long to swap layers in the layers column. In general the program is running slow. My PC is a windows 10/64 OP and I have a Ryzen 9  12 core cpu and 96 gb RAM. AMD Radeon GPU at 8gb. This setup ran PSE 2023 smoking hot until recently. I have all the drivers for everything updated. Is there a known issue with a recent windows update of anything to casue this behaviour? I have wiped the program, including appdata files and intalled fresh. Any ideas would be much appreciated. 🙂 

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    HangerbumCorrect answer
    Inspiring
    Oct 11, 2023 4:13 PM UTC

    Ok, here's the final, I went to support/share and they checked it out. They turned off  GPU acceleration, turned RAM access up to 85% from 65% and set default printer to Windows PDF. They all the above CAN affect performance. FYI ..... Thanks for all who contributed

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    6 replies

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    Oct 11, 2023 4:43 PM UTC

    Thanks for letting us know how your problem was resolved. I am still curious as to what changed on your computer to create the problem. 

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    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    Oct 9, 2023 8:31 PM UTC

    There should be no reason why you are experiencing these difficulties - unless there is some background activity in the Organizer.  How large is your catalog?  Have you recently added a large number of files?  To test out this possibility, go to the Organizer's Edit>Preferences>Media Analysis dialog and uncheck all of the boxes.  Reboot your computer and see whether you are facing the same problems.  If you are, I suggest you try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. With your permission, they can take control of your computer and perhaps see what is going on.

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    HangerbumAuthor
    Inspiring
    Oct 10, 2023 3:45 PM UTC

    Thanks Greg, My catalog, is tiny, less than 20 mb and all the boxes in media analysis  were and are not checked. I have a 12gb GPU (thought it was 😎 and 96gb system memory. Should handle anything I throw at it. In fact it did until recently. I may go to support as suggested. Thanks for the input. 

     

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    HangerbumAuthorCorrect answer
    Inspiring
    Oct 11, 2023 4:13 PM UTC

    Ok, here's the final, I went to support/share and they checked it out. They turned off  GPU acceleration, turned RAM access up to 85% from 65% and set default printer to Windows PDF. They all the above CAN affect performance. FYI ..... Thanks for all who contributed

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    HangerbumAuthor
    Inspiring
    Oct 9, 2023 7:35 PM UTC

    I can add that my photoshop elements 2022 is having the same issues. Slow lagging responses to mouse and keyboard commands.copy-paste-move-open etc. It's almost like I dont have enough RAM but I do and it has been tested and stress tested. 100% good, and the CPU, GPU.Any add-ons I have to have, I.e Direct X ( I have 12) Flash etc? Any know Windows updates that are in conflict with Adobe? Where can I find a compatability list for my CPU, GPU and RAM just to confirm I'm on the acceptable lists. Grasping!

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    HangerbumAuthor
    Inspiring
    Oct 9, 2023 7:25 PM UTC

    Upvoted into obscurity?

     

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