I was looking for my 2025 sub to download and correct corrupted files on my PC when I somehow triggered a version 2026 sub. Didnt think anything of it until I got an email from adobe ready to charge my card. Whatever I did, I don't want 2026 but there is no way I can find the "cart" wherein this transaction is waiting. Certainly nothing in the email. Suggestions please?
This is a user to user forum so we can't help you with purchase issues. However, I wouldn't worry about the email you got. This was presumably a reminder that you left something in your Adobe.com cart. You won't be charged anything until you give your consent to proceed with the transaction. If you are still concerned, I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.)
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