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lauriek52702187
Participating Frequently
April 25, 2017
Question

PSE 7 not working

  • April 25, 2017
  • 1 reply
  • 531 views

Hello, I have been trying to use the suggested ctr/alt/shift to restart my PSE 7 with no results.  I am running on Windows 7.  Many of the fixes are too complicated for me as I am not very computer savy.  I would appreciate help but am afraid I may delete something I'm not supposed to.  Phone support is not available in my area.  I would really like to use this again.

    This topic has been closed for replies.

    1 reply

    hatstead
    Inspiring
    April 25, 2017

    lauriek52702187  wrote

    Hello, I have been trying to use the suggested ctr/alt/shift to restart my PSE 7 with no results.  I am running on Windows 7.  Many of the fixes are too complicated for me as I am not very computer savy.  I would appreciate help but am afraid I may delete something I'm not supposed to.  Phone support is not available in my area.  I would really like to use this again.

    What happens when you attempt to start the program? Any error messages?

    lauriek52702187
    Participating Frequently
    April 26, 2017

    Hello,

    Absolutely nothing happens when I click the icon now.

    hatstead
    Inspiring
    April 26, 2017

    lauriek52702187  wrote

    Hello,

    Absolutely nothing happens when I click the icon now.

    Let's try to by pass the desktop icon.

    Go to Start button in Windows 7, then All Programs menu>Adobe Photoshop Elements 7.0. What happens when you click on this?