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michelb23189570
Participant
July 26, 2017
Question

PSE 8 W10 update 1703

  • July 26, 2017
  • 1 reply
  • 428 views

Hi.

I've been using PSE 8 for years (I now it's an old version, but I'm used to it, and it seemed to be used to me).

Since update 1703 (Windows 10), it doesn't work any more : it seems to open normally, but soon comes the following message :

"impossible de continuer en raison d'une erreur matérielle ou système. Cette erreur est irrémédiable".

(impossible to go further ; system or hardware error ; this error is irremediable)

After trying to restart my machine, I un-installed then re-installed Photoshop Element from the CD.

Installation ran well, but the error still remains.

Unfortunately, I didn't keep the previous version of W10.

Could anybody help me ?

Thanks.

This topic has been closed for replies.

1 reply

Adobe Employee
July 27, 2017

Apologies for this inconvenience.

Request you to uninstall using Adobe CC cleaner tool, Use the Creative Cloud Cleaner Tool to solve installation problems and then install afresh.

Please see related thread: Unable to continue: hardware or system error

Thanks,

Arshla

michelb23189570
Participant
July 27, 2017

Thank you for your answer, I shall try and tell you what happens.