PSE 9

Forum|Forum|8 years ago
October 5, 2017
7 replies
510 views

I know this is an old program and I intend to upgrade to PS C5 at the first of the year. However, I am at the peak of my busy season and can not afford the time to so so now.

My iMac had a graphics screen faluire and I had to purchase a new iMac. The Apple store was able to do a Target Data Disc transfer. This transfered all documents and my PSE 9 software, with the addtional actions I had purchased and added to it. The software transfered just fine and still has the added actions in it. The issue is if I try to import more than one jpeg image into PSE9, to edit, it crashes. I am able to add them in one by one, edit one image, go to save and it will crash again. It will only work if I import ONE image at a time edit and save ONE image at a time. I can not delete the program and re-install because I can't find the original PSE 9 disc.

I am BEGGING for any help!

I am technically overhelmed and weeks behind.

Thank you in advance!

Kate

This topic has been closed for replies.

kateg87477930Author

Participating Frequently

Ok, after over 4 hours the PSE9 has finally downloaded. When I click on the red install button I get a box pop up with the below

"Install" can't be opened. You should eject the disk image.

Not, sure what this means as there is no disc drive on this iMac. I tried coping the download into me applications and then install. There it tells me to move it to my trash.

Ugh, do you know I can do now?

Jeff Arola

Community Expert

Follow the instructions here on how to install pse 9.

1. Double click on the downloaded PhotoshopElements_9_LS15.dmg to mount it.

2. Double click on the Adobe Photoshop Elements icon in the window that appears

3. Right click on the Install.app and click on Show Package Contents

4. Open Terminal by going to Applications>Utilities>Terminal

5. Go to the MacOS folder

6. Drag the Install into the Terminal window and press Return

the above is from following the directions on this page under Creative Suite 5.5, 5, and 4

Installing Creative Suite on macOS 10.12 (Sierra)

kateg87477930Author

Participating Frequently

Before I saw your message I goggled how to do this at 2am this morning. Please forgive me but I am emtionly overwhelmed and lacking of sleep. I did all those steps. It was fpurced in but had NO elements added in and I have no idea how to transfer all the addtional outsorced actions that I purchsed and HAVE to use to offer my clients the editing style they have paid me for. At this point I am willing to hire ANYONE to help me. My only though was to return this Mac and but a PC that will host PSE. This is affect my buinsess.

I did try to uplaod 5 inages into PSE9 the new version that I uploaded and inastalled , as metioned above and it crashed when I did so. is there ANYTHING that I can purchase that will allow me to use my current actions doe PSE that I MUST have to do my job? I have spent the last 48 hours on just this one task. And what I am finding on the web is that Mac OS Sierra will not support PSE or PS.

kateg87477930Author

Participating Frequently

HOLLLLAAAA!!! I got in my attic and dug though boxes and found my original PSE 9 box and the serial number is on the outside of the box disk!!!!!

kateg87477930Author

Participating Frequently

Yes, I remember a serial number becuase I downloaded it on a Mac and a PC. I was able to go back and find where i purchased it on Amazon on May 1, 2011 and have recored of that, through Amazon. However, it shows a model # etc but no serial number on the orginal order. This entire crash has been a HUGE learning lesson! I thought I registered it but it would have been under my email address at that time kgaines@ou.edu I no longer have access to that email and can not rember what I would have used for a password in 2011