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Inspiring
May 23, 2018
Answered

PSE Error & Doesn't Show in Registry

  • May 23, 2018
  • 3 replies
  • 883 views

I have the very common PSE/Windows 10 update error everyone else is experiencing. I would like to try the fix that has been posted multiple times. However, PSE does not show up in my registry under Current User/Software/Adobe.  It doesn't show up anywhere in the Current User folder.

Help?  Why would this be?  I have uninstalled and reinstalled twice with full reboots and restarts in between.

Thanks in advance to all you who are smarter than I am!

    This topic has been closed for replies.
    Correct answer brians66351568

    Update! And I will create a new thread... Because I purchased and downloaded from the Microsoft store, and because I am using a Surface Pro (tablet), the installation of PSE 2018 did not show up in the registry. After a 5 min wait with tech support, the dude took control of my computer, had to create a registry entry for PSE and then proceeded to run the fix.

    3 replies

    brians66351568AuthorCorrect answer
    Inspiring
    May 26, 2018

    Update! And I will create a new thread... Because I purchased and downloaded from the Microsoft store, and because I am using a Surface Pro (tablet), the installation of PSE 2018 did not show up in the registry. After a 5 min wait with tech support, the dude took control of my computer, had to create a registry entry for PSE and then proceeded to run the fix.

    Participant
    May 24, 2018

    I have the same problem!

    The PSE 2018 from Windows Store is an UWP application which does not contain any registry info. However, the information derives from registry is stored in UWP data folder which can not be accessed or modified by user.

    So the problem from normal edition of PSE 2018 can be fixed by changing registry while the Store edition can not.

    What we can do is waiting the official fix!

    Jeff Arola
    Community Expert
    Community Expert
    May 24, 2018

    What version of photoshop elements do you have?

    Inspiring
    May 24, 2018

    I have PSE 2018. Thanks!

    Jeff Arola
    Community Expert
    Community Expert
    May 25, 2018

    brians66351568,

    Did you get your pse 2018 from the Windows Store?