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Inspiring
February 23, 2024
Answered

PSE Freezes when opened

  • February 23, 2024
  • 2 replies
  • 285 views

My Photo shop express for android has frozen. When I open the app it asks, as usual, do you want to finish off with your last edit, but does not give me the option to answer  yes or no then freezes.

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Correct answer DawnAcious

Update and solved. Orientation is the issue. If I open it while my tablet is in landscape it won't work. If I turn my tablet to portrait orientation it works. Which is,  in the end, disappointing to say the least. I prefer to work in landscape mode as that is how the majority of my photos are taken and display better in that orientation. When I go to edit a picture, if I then turn my tablet to landscape, it does alow me to work in that orientation.

2 replies

DawnAciousAuthorCorrect answer
Inspiring
February 23, 2024

Update and solved. Orientation is the issue. If I open it while my tablet is in landscape it won't work. If I turn my tablet to portrait orientation it works. Which is,  in the end, disappointing to say the least. I prefer to work in landscape mode as that is how the majority of my photos are taken and display better in that orientation. When I go to edit a picture, if I then turn my tablet to landscape, it does alow me to work in that orientation.

kglad
Community Expert
Community Expert
February 23, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Inspiring
February 23, 2024

Thanks, will do 😀