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Jerrold25801570dmmw
Participant
August 30, 2022
Question

PSE12 won't install on new computer

  • August 30, 2022
  • 1 reply
  • 168 views

New computer (Win 10), partial transfer of PSE12 from old to new, but didn't work. Uninstalled PSE12 as suggested in Community. Made multiple attempts to re-install from original DVD/CD. Each time, get "Data error (cyclic redundancy check". Nothing to help via "Troubleshoot". No other options but to exit the installer. Please help.

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
August 30, 2022

Your optical discs may be damaged.  Try going to the Products page of your Adobe.com account.  You should have a link to download the software from there.

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