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Participant
May 14, 2025
Question

PSE13 only printing to one printer

  • May 14, 2025
  • 1 reply
  • 111 views

I have PSE13 and just recently it started printing only to one printer. I have 2 printers I use for work - Canon TR7520 and Epson ET-M2170. The Canon has been used for awhile and was connected wirelessly. It quit printing wirelessly but I was still able to print with the USB connected. I recently bought the Epson and it connected, installed, and prints wirelessly. Just yesterday, I printed with the Canon (USB) and then tried to print with the Epson. The Epson didn't print, instead the Canon printed my document wirelessly. Both printers work fine with my Ipad. I talked to Epson, they had me remove and reintall the printer, check the WiFi, some port, everything is fine with that printer. It will print other documents from different programs. They determined that its PSE13 that has the problem. My laptop is running Windows 11

1 reply

Greg_S.
Community Expert
Community Expert
May 14, 2025

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.