Skip to main content
Inspiring
August 17, 2017
Question

PSE14 GLOBAL MAP WON'T OPEN

  • August 17, 2017
  • 2 replies
  • 1418 views

I have PSE14 (14.0.0.0 - no updates available).  Suddenly when I try to add a new location, the World Map won't open so I am unable to add a new place.  Any ideas?  Is there a way to repair the installation without messing everything up (the installation, the catalogue, etc)? 

Grateful for advice. Regards.

This topic has been closed for replies.

2 replies

Participant
October 14, 2018

I have this problem too. I am using Mac High Sierra 10.13.6. I am getting very frustrated with how poorly Places works.

In general I find PSE very frustrating as it crashes A LOT. Not happy with Adobe's lack of attention to the Elements customers. I'm a hobbyist, and am not interested in a subscription. I'm using other editing software more and more, and will likely not buy another version of an Adobe product.

Participating Frequently
August 24, 2017

Hi,


Sorry for the inconvenience.

We are aware of this issue and are working on possible solutions . For more details, please see Map does not load in Elements Organizer 11, 12, 13, and 14

Thanks,

Anwesha

Participant
October 3, 2017

Hello Anwesha,

I have the same issue. I think Adobe can fix this issue very easy. Look at this page.

Google Maps APIs  |  Google Developers

Adobe has use this in Elements 15.

It is very easy for Adobe to fix this issue. Elements 14 is only two years old.

> We are aware of this issue and are working on possible solutions

Can you explain what do you mean "working on possible solutions"

Buy a new version is not a possible solutions.

free update is a possible solutions.

Best regards

Oliver

Adobe Employee
November 22, 2017

Hi,

Maps in Photoshop Elements Organizer are up and working now. You can continue using the same. Let us know in case you've any issues.

Thanks

Arshla Jindal