Inspiring

Question

PSE14 MAP NOT WORKING

Forum|Forum|8 years ago
August 17, 2017
6 replies
3623 views

Suddenly, when I try to add a 'place' the map page opens, but there is no map showing on it. This means that I cannot add a location to my images. I understand that the mapping is now via Google. Is there a way to restore the mapping without a complete reinstall of PSE14, please.

regards.

pse 14 map

This topic has been closed for replies.

D

dcrtaylor

Participant

I am having the same problem with Elements 14. Need help!

P

paulb74770752

Known Participant

I also reported this with PSE14 a couple days ago on the forum thread "Elements 13, Google Maps Not Displaying in Places View".

No Adobe response there either.

P

paulb74770752

Known Participant

Does this problem exist in Elements 2018?

If this requires an upgrade for stability let me/us know. I'll do it.

I just need to be sure I'm not wasting my time and money. Actually I'm already wasting my time

Please Respond Adobe

J

johnmike

Participant

Yup. I've got the same problem. Is there a fix or do I have to wait for slow Adobe to respond.

J

JonathanHarp

Participant

This problem ie Map not appearing seems to have resurfaced, I am using PSE 14. Hence I am unable to add any places tag or use the add location function.

F

Frank HJ Cuypers

Participant

Same on PSE11. The "Places" window stays completely empty: no map and no markers.

J

J Keinert

Known Participant

It is working again. Thanks

F

Frank HJ Cuypers

Participant

Seems to be a duplicate; see also PSE 13 Place Tag google map not showing and Elements 13, Google Maps Not Displaying in Places View.

A

Anwesha Dev Chaudhary

Participating Frequently

Hi,

Sorry for the inconvenience.

We are aware of this issue and are working on possible solutions . For more details, please see Map does not load in Elements Organizer 11, 12, 13, and 14

Thanks,

Anwesha

O

olhu4343

Participant

Hello Anwesha,

can you explain "We are aware of this issue and are working on possible solutions ."

Best regards

Oliver

S

sweeplingAuthor

Inspiring

The above refers to PSE 14 on the PC; I have opened PSE Organiser on my laptop and exactly the same thing happens as happens on the PC: no Map when trying to add a location. The build of both copies of PSE14 is 14.1 (20151206.m.83730).

I am now wondering if Update to 14.1 has corrupted the mapping.

Perhaps Adobe could have a look at this? Is it just me, or is it global.

F

Frank HJ Cuypers

Participant

Since yesterday, I have exactly the same issue in PSE11 on WIndows 10. When I open the "Places" view to look at previously tagged pictures, I get an empty map on which the tags are placed.

Same thing when opening the "Add Places " feature.

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