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richardm44497103
Participant
September 17, 2022
Answered

PSE2022 wont open nefs

  • September 17, 2022
  • 4 replies
  • 349 views

I have a new install of PSE2022. It will not open Nefs, says there is a program error. I have uninstalled and reinstalled to no av

ail

This topic has been closed for replies.
Correct answer richardm44497103

Up date:

Further investigating this has shown that the problem is associated with screen resolution.

As an old guy (83) with diminished eyeshight I have had my monitor resolution set to a text size of 175%. at the default resolution of 1920 x 1200

Reducing the text to 150% aleaviated the problem of not being able to open RAW files. but, I had a difficult time seeing what I was working on. I got around that by lowering the res. to 1600 x 1050 (which creates other PITA  consequences like scrambling all my desk top short cuts). At the least though there is a work around. It would be cool if Adobe would fix this so I could work some what comfortably.

 

4 replies

Greg_S.
Community Expert
Community Expert
September 18, 2022

@richardm44497103, thanks for reporting what worked for you.

richardm44497103
richardm44497103AuthorCorrect answer
Participant
September 18, 2022

Up date:

Further investigating this has shown that the problem is associated with screen resolution.

As an old guy (83) with diminished eyeshight I have had my monitor resolution set to a text size of 175%. at the default resolution of 1920 x 1200

Reducing the text to 150% aleaviated the problem of not being able to open RAW files. but, I had a difficult time seeing what I was working on. I got around that by lowering the res. to 1600 x 1050 (which creates other PITA  consequences like scrambling all my desk top short cuts). At the least though there is a work around. It would be cool if Adobe would fix this so I could work some what comfortably.

 

John Waller
Community Expert
Community Expert
September 17, 2022

NEFs from which Nikon camera?

 

What is the exact error message and error code?

richardm44497103
Participant
September 17, 2022

D600 (Never had a problem in over 10 years  using PS)

 

"Could notcomplete your request because of a program error."

No error code given.

 

I have posted  what/where the problem is.

 

when increasing the UI size to 200% this happens. while in automatic or 100%, no problem.  I thought maybe the file size was too much but the

D850s and Z7s seem to be ok.

 

hatstead
Inspiring
September 17, 2022

Download this free converter (NEF to JPEG) and the file should open in PSE

Download Image File Converter Software Free for PC or Mac (nchsoftware.com)

richardm44497103
Participant
September 18, 2022

Lately I have saved to both JPG Fine and NEF. There are still some images I would prefer to work with ysung the RAW file.