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GNelkie
Participant
Apr 8, 2023 6:17 PM UTC
Question

PSE2023_Mac_LBS Installer

When I try to open Photoshop Elements 2023 (Mac version) a box appears with a message stating "Photoshop Elements 2023 wants to make changes.  Enter your password to allow this."  I enter my password and nothing happens.

This problem suddenly appeared.  I have been using PS Elements 2023 for four previous months without a problem.

I have tried to Uninstall.  I enter my password for permission, but nothing happens.

    4 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Apr 8, 2023 8:48 PM UTC

    What version of macOS do you have?

     

    Does this happen every time you run photoshop elements 2023?

     

    Does pse 2023 ever start after you enter your password?

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    irenet95799724
    Participant
    May 12, 2024 11:15 PM UTC

    I am having the same problem as above, what can I do to overcome? Trying the chat line is useless

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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    May 13, 2024 2:58 AM UTC

    irene95,

     

    What version of macOS do you have?

     

    What version of photoshop elements are you using?

     

    Does photoshop elements ever start after you enter your password?

     

    The password should be same one you use to log in to your Mac.

     

    Does this happen every time you run photoshop elements?

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