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Hamish1549
Participant
March 8, 2021
Question

PSE21 Update has broken Wacom Intuos Tablet

  • March 8, 2021
  • 1 reply
  • 258 views

I recently updated to the 2021.1 update of Photoshop Elements, and now my Wacom Intuos M tablet causes hang and crash in PSE.  No other software changes have been made.  I am on Win10 64 Bit with latest Windows updates (applied before PSE update)

 

Anyone else having the smae issue?  How can I fix this?

This topic has been closed for replies.

1 reply

Phil Pickering
Phil Pickering
Legend
March 8, 2021

Hi Hamish,

 

Yes, this has been a widely-reported issue that stems from the 2021.1 update.

The Adobe engineers are aware of it and are working on a fix which will hopefully be available soon.

 

If you can't wait for the fix, I believe some people have uninstalled Photoshop Elements 2021, reinstalled it, and then stopped the update process to prevent the problem from occurring again. 

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Hamish1549Author
Participant
March 15, 2021

That solution has not worked for me as I only seem to be able to download an installer package which then automatically installs the 2021.1 updated package. I never get the option to stop the update 😔

Phil Pickering
Phil Pickering
Legend
March 18, 2021

Hi Hamish,

 

The Adobe Photoshop Elements 2021.2 Update has now been released and fixes the touch pen and tablet issue that was inadvertently introduced with the 2021.1 Update.

 

Updates for Photoshop Elements and Camera Raw

 

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