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jettanutn60664591
Participant
January 6, 2017
Question

Purchased PSE15 but don't receive Serial Number

  • January 6, 2017
  • 1 reply
  • 244 views

Order Date: 02/01/2017

Order Number: 10231289205

I purchased "Adobe Photoshop Elements 15 and Adobe Premiere Elements 15 - student and teacher edition"  and already received Confirmation Email but it is not contain Serial Number inside ( Serial Number : None ).

Then I try to find serial in my adobe account but found nothing even my ordered history.

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    January 6, 2017

    Hi,

    Sorry for the inconvenience caused.

    I would suggest to contact support staff directly via chat

    Please visit https://helpx.adobe.com/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

    ****Be sure to log in to adobe.com with the Adobe ID (email).

    ******Click the “Still Need Help?” option in the blue area at the bottom, and choose Chat

    Hope it helps!

    Shraddha