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percieve
Participating Frequently
October 5, 2020
Question

question mark

  • October 5, 2020
  • 1 reply
  • 172 views

hello all

moved photos to disc and cleaned comp put photos back on elements 11 now all my photos

are there with a question mark and i cant edit photos can any body help

thanks 

 john

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
October 5, 2020

It's not clear exactly what you have done.  Elements stores your photos in a database.  If you moved the files around on your computer outside of Elements, the program does not know what you have done with them.  As far as Elements is concerned, the files are "missing" and show the question mark.  While it is possible to relink the photos, this can be a tedious task. If you tell us in a little more detail about where you moved the photos to disc, what you did to clean [your] comp[uter] and how you put photos back on elements 11, we may be able to give you better directions on restoring the photos to your catalog.

P
percieveAuthor
Participating Frequently
October 7, 2020

hello greg

sorry for delay icleaned windows with windows i moved all my photos to disc removed photoshop

windows cleaned my comp put photoshop 11 back on put disc back indownloaded photos i thought

 and all photos  have question marks

john

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