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Participant
January 7, 2018
Question

RAW 9.6 shows B&W image->PSE15 imports color but layer thumbnail is B&W

  • January 7, 2018
  • 1 reply
  • 261 views

This is a recently occurring problem.  When I load a (Sony) .arw file into PSE15 it, of course, goes through Camera Raw (9.6) first.  All of a sudden, the image that is  showing  in CR a BW image.  Moving sliders makes changes, but they are shown on the BW image.  I can then "Open Image" to send to PSE and the resulting image is ,an adjusted, color image in PSE -- however -- the layer thumbnail is still BW.

I have removed the current PSE15 program (Via Control Panel Add/Remove Programs) and reloaded my original D/L version of PSE15 and it still behaves the same.  I have only 1 GPU (Intel HD Graphics 3000) and have not updated the driver recently (driver date 5/26/15), so it is unlikely that the GPU is an issue.  And to my knowledge, I have not made any recent updates, other than the ones from MS.  (System is Intel I5 running Win7 X64)

I have searched this forum and found one similar problem mentioned, but with no solution, and only one somewhat unclear response.

Any thoughts would be appreciated.

GT

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    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    January 7, 2018

    There is a camera raw 9.10 update for pse 15 that might solve the issue.

    In the pse 15 editor go to Help>Updates to get the 9.10 camera raw plugin update.

    galentAuthor
    Participant
    January 8, 2018

    Didn't help, but thanks for the suggestion.

    Jeff Arola
    Community Expert
    Community Expert
    January 8, 2018

    Which Sony camera do you have?