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Participant
Sep 3, 2024 8:32 AM UTC
Answered

RAW Bilder werden nicht erkannt

Seit dem letzten Update meiner Sony ILCE-7M4K wird im Photoshopelements 2023 letzte Version (Ebenso Testversion PS2024) die RAW Fotos nicht mehr erkannt? Liegt das am Update oder an PS Elements.

Kann mir jemand weiterhelfen?

danke

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Jeff Arola
Jeff ArolaCorrect answer
Community Expert
Sep 3, 2024 7:56 PM UTC

Glenn,

 

It sounds like leonhard_1274 is saying that after the Sony ILCE-7M4K camera got a fireware update, camera raw would no longer open the Sony ILCE-7M4K files.

6 replies

Jeff Arola
Community Expert
Community Expert
Sep 5, 2024 2:42 AM UTC

You ran the Camera Raw 16.5 installer?

https://helpx.adobe.com/de/camera-raw/kb/camera-raw-plug-in-installer.html

 

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Glenn 8675309
Legend
Sep 3, 2024 7:07 PM UTC

Your camera requires ACR 14.1-- PSE 2024 asks you to download ACR the first time you try to use it in the program.
You are saying you did that (download ACR- probably version 15.5) and it still did not work?

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Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
Sep 3, 2024 7:56 PM UTC

Glenn,

 

It sounds like leonhard_1274 is saying that after the Sony ILCE-7M4K camera got a fireware update, camera raw would no longer open the Sony ILCE-7M4K files.

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Glenn 8675309
Legend
Sep 3, 2024 8:07 PM UTC

Yikes!

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Jeff Arola
Community Expert
Community Expert
Sep 3, 2024 2:50 PM UTC

Try updating to the latest Camera Raw plugin by following the directions here:

https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-nicer-to-look-at/td-p/14539971

 

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