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T
Tranquil_Rainbow5D90
Participant
June 23, 2025
Question

RAW Datei von Sony A1M2 lässt sich auf Adobe Photoshop Elements 2025 nicht öffnen

  • June 23, 2025
  • 2 replies
  • 269 views

Meine Photoshop Elements ist auf dem aktuellen Stand. Meine Kamera ist ebenfalls aufgeführt, dass sie unterstützt werden sollte. Leider kann ich die Dateien nicht öffnen

2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
July 2, 2025

Go to Help>About Plug-in>Camera Raw.  What version is shown for Camera Raw? (See my screenshot below.)  If you don't see ACR 17.4, you have not installed it correctly.  You need to follow Glenn's instructions precisely.

 

 

 

Glenn 8675309
Glenn 8675309
Legend
July 2, 2025

I manually installed 17.4 just for the heck of it.   

T
Tranquil_Rainbow5D90Author
Participant
July 3, 2025
ok, danke Glen
Glenn 8675309
Glenn 8675309
Legend
June 23, 2025

Do this and you will be fine.   Your camera requires at least ACR 17.1.

Download and install the latest Camera Raw version from https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Quit all Adobe applications.

On macOS, double-click the .dmg file to mount it.

On Windows double-click the downloaded .zip file to unzip it.
(Windows might unzip the file for you.)

 

On macOS, double-click the .pkg file to start the installer. 

On Windows, double-click the resulting .exe file to start the installer.


Follow the on-screen instructions.

 Once installed successfully, close the installer window.

 Navigate to the following folder:

On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats

On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

Copy the Camera Raw plug-in (just the .8bi file) from the CC > File Formats folder that is mentioned in the above step.

Navigate to the following folder: 

On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats


On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats


Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied earlier.

    T
    Tranquil_Rainbow5D90Author
    Participant
    July 1, 2025

    Hallo Glen, dieser Pfad "kann ich bei mir nicht nachverfolgen". Stimmt so bei mir nicht.

    Auch habe ich "gefühlt" 3 Tage mit dem Support von Adobe(first and second Level Support) gechattet. Das Resultat war, dass ich meine RAW Dateien in DNG Dateien umwandeln muss. Danach kann ich diese Dateien im Photoshop Elements 2025 bearbeiten. 

    Irgendwann, mit einem weiteren Update könnte dies vielleicht behoben werden.

    Natürlich fehlt mir dafür das Verständnis. Ist doch meinen neue Kamera ILCE A1/M2 eine der aktuellsten Kameras von Sony (herausgekommen im Jan. 2024). Das Photoshop Elements 2025 habe ich im Juni 2025 erworben. Da dürfte man doch davon ausgehen das diese kompatibel mit den aktuellsten Kameras ist. "Schade".

    Glenn 8675309
    Glenn 8675309
    Legend
    July 1, 2025

    Your camera is supported with ACR. Your camera only requires ACR 17.1 Iam manually installing acr 17.4 into pse 2025.I


    I installed it just fine, and it works in PSE 2025.

    Download and install the latest Camera Raw version from https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

    Quit all Adobe applications.

    On macOS, double-click the .dmg file to mount it.

    On Windows double-click the downloaded .zip file to unzip it.
    (Windows might unzip the file for you.)

     

    On macOS, double-click the .pkg file to start the installer.

    On Windows, double-click the resulting .exe file to start the installer.


    Follow the on-screen instructions.

     Once installed successfully, close the installer window.

     Navigate to the following folder:

    On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats

    On Windows: C:\Program Files\Common Files\Adobe\Plug-ins\CC\File Formats

    Copy the Camera Raw plug-in (just the .8bi file) from the CC > File Formats folder that is mentioned in the above step.

    Navigate to the following folder: 

    On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats


    On Windows: C:\Program Files\Common Files\Adobe\Plug-ins\Elements<Version Number>\File Formats


    Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied earlier.



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