RAW files did not restore

Forum|Forum|7 months ago
June 21, 2025
2 replies
423 views

I have just done a full Restore from my external hard drive to my new Windiws 11 Laptop c drive reatining the original structure. The restore worked BUT an error message said it could not restore the.CR3 RAW files and instructed me to install RAW camera reader which I have done.

How do I now restore all the RAW files which would have spread across various folders?

Thanks

Windows

davescm

Community Expert

Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help relevant to your issue.

Dave

Ged_Traynor

Community Expert

@Nick_Baelz "I have just done a full Restore from my external hard drive to my new Windows 11 Laptop c drive"

What exactly was the restore from, was it from a different PC/Laptop, and what method did you use for the restore, was it a backup image or something else

"How do I now restore all the RAW files which would have spread across various folders" that's really down to file management, you really need to explain in more detail as to what you're trying to achieve

N

Nick_BaelzAuthor

Known Participant

I did a Elements 2023 full back up from my old Windows 10 laptop to an external hard drive. I then restored that back up to my new Windows 11 C drive. However it said it did not restore the RAW files, so I assume they are not in the Catalog on my new laptop

Ged_Traynor

Community Expert

You didn't mention Photoshop Elements in your original post, you'd be better off posting your query on the Photoshop Elements forum

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