Skip to main content
G
geraldn82253965
Participant
February 22, 2018
Question

raw files download

  • February 22, 2018
  • 3 replies
  • 1194 views

just purchased a canon G5X camera.  The Jpeg files download into my Elements 12 just fine, as do the raw & jpeg files from my canon 7d and my 5d2.

Everything is ok except I cannot download the raw files from the new canon g5x. HELP.

Gerald Neal

[Personal info removed]

    This topic has been closed for replies.

    3 replies

    99jon
    99jon
    Legend
    February 22, 2018

    Hi Gerald, PSE12 can no longer be updated. Consider buying the upgrade to PSE 2018 or convert to DNG

    DNG Converter is free. You can batch convert a whole folder of CR2 images into Adobe raw (DNG) without any loss of quality and the dng files will be backward compatible with your PSE12 software.

    Get the latest DNG Converter Mac  | Win

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      February 22, 2018

      This is a duplicate discussion so I am locking this thread.

      Please continue discussion in the original thread:

      raw files download

        davescm
        Community Expert
        davescmCommunity Expert
        Community Expert
        February 22, 2018

        Hi

        I've moved your post from the Photoshop forum to the Photoshop Elements forum.

        Dave

          c.pfaffenbichler
          Community Expert
          c.pfaffenbichlerCommunity Expert
          Community Expert
          February 22, 2018

          Please post Photoshop Elements related queries over at

          http://forums.adobe.com/community/photoshop_elements

          Please see for yourself which version of Camera Raw supports a camera and which version of Photoshop is compatible with that ACR version:

          https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

          https://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

          Using the free DNG Converter would be an alternative.

          https://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

          https://www.adobe.com/support/downloads/product.jsp?product=106&platform=mac

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices