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Participant
February 22, 2018
Question

raw files download

  • February 22, 2018
  • 3 replies
  • 1194 views

just purchased a canon G5X camera.  The Jpeg files download into my Elements 12 just fine, as do the raw & jpeg files from my canon 7d and my 5d2.

Everything is ok except I cannot download the raw files from the new canon g5x. HELP.

Gerald Neal

[Personal info removed]

    This topic has been closed for replies.

    3 replies

    99jon
    Legend
    February 22, 2018

    Hi Gerald, PSE12 can no longer be updated. Consider buying the upgrade to PSE 2018 or convert to DNG

    DNG Converter is free. You can batch convert a whole folder of CR2 images into Adobe raw (DNG) without any loss of quality and the dng files will be backward compatible with your PSE12 software.

    Get the latest DNG Converter Mac  | Win

    Peru Bob
    Community Expert
    Community Expert
    February 22, 2018

    This is a duplicate discussion so I am locking this thread.

    Please continue discussion in the original thread:

    raw files download

    davescm
    Community Expert
    Community Expert
    February 22, 2018

    Hi

    I've moved your post from the Photoshop forum to the Photoshop Elements forum.

    Dave

    c.pfaffenbichler
    Community Expert
    Community Expert
    February 22, 2018

    Please post Photoshop Elements related queries over at

    http://forums.adobe.com/community/photoshop_elements

    Please see for yourself which version of Camera Raw supports a camera and which version of Photoshop is compatible with that ACR version:

    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

    https://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

    Using the free DNG Converter would be an alternative.

    https://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

    https://www.adobe.com/support/downloads/product.jsp?product=106&platform=mac