raw files download

Just purshased a Canon G5X camera. The Jpeg files download into my Elements 12 just fine, as do the raw & jpeg files from my canon 7d & my 5d2.

Everything is ok except I cannot download the raw files from the new canon g5x. HELP.

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Correct answer Peru Bob

The G5X requires Camera raw 9.3, but Photoshop Elements 12 only supports versions 8.1 thru 8.5.

You will need either Photoshop Elements 15 or Photoshop Elements 2018.

Correct answer

Community Expert

The G5X requires Camera raw 9.3, but Photoshop Elements 12 only supports versions 8.1 thru 8.5.

You will need either Photoshop Elements 15 or Photoshop Elements 2018.

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