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grahamt21138293
Participant
May 7, 2017
Answered

RAW files from Sony A99II camera wont open in Elements 13

  • May 7, 2017
  • 1 reply
  • 709 views

I have A Sony A99 II and shoot in RAW. My Photoshop elements 13 will not open these files; the Sony camera compatibility list say these should be compatible. I have installed the latest upgrades but no luck.

Any thoughts?

Graham

    This topic has been closed for replies.
    Correct answer John Waller

    grahamt21138293  wrote

    the Sony camera compatibility list say these should be compatible.

    Which list are you referring to exactly? Got a link?

    The Adobe Camera Raw support table shows that the A99II was first supported in Camera Raw 9.8 which is only compatible with Elements 15.

    Cameras supported by Camera Raw

    Camera Raw plug-in and Adobe application compatibility

    So you'll never be able to open those Raw files in Elements 13.

    Options:

    1. Upgrade to Elements 15 and edit the Raw files, or
    2. Download the free Adobe DNG converter, batch convert all Raw files to DNG format then edit the DNG files (not the Raw files) in Elements 13. An extra step for you but no extra cost.
      Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
      Camera Raw: How to use Adobe DNG Converter - YouTube

    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    May 7, 2017

    grahamt21138293  wrote

    the Sony camera compatibility list say these should be compatible.

    Which list are you referring to exactly? Got a link?

    The Adobe Camera Raw support table shows that the A99II was first supported in Camera Raw 9.8 which is only compatible with Elements 15.

    Cameras supported by Camera Raw

    Camera Raw plug-in and Adobe application compatibility

    So you'll never be able to open those Raw files in Elements 13.

    Options:

    1. Upgrade to Elements 15 and edit the Raw files, or
    2. Download the free Adobe DNG converter, batch convert all Raw files to DNG format then edit the DNG files (not the Raw files) in Elements 13. An extra step for you but no extra cost.
      Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
      Camera Raw: How to use Adobe DNG Converter - YouTube

    G
    grahamt21138293Author
    Participant
    May 9, 2017

    Many thanks, having looked at the info you provided I have just upgraded and all working now.

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