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Participant
July 16, 2021
Question

RAW files in Photoshop Elements 11

  • July 16, 2021
  • 6 replies
  • 302 views

I had a working Photoshop Elements 11 that could open the RAW files from my Lumix camera. Yesterday, I accepted an update of I don't know what, and this morning Photoshop can't open the RAW files anymore. Any clue / solution to what appenened ?

This topic has been closed for replies.

6 replies

Greg_S.
Community Expert
Community Expert
July 20, 2021

@defaulte2sk2z5sqpiw said: 

I have Adobe Camera Raw 13 running on my machine now but it is incompatible with Elements 11.

Adobe Camera Raw is a plug-in that only works with another program.  ACR 13 can't possibly run on Elements 11.   Do you have some other Adobe program that will run ACR 13, such as Photoshop CC or Bridge?  It is possible to get ACR 13.3 to work with Elements 2021, but not with earlier versions of Elements.

 

The earliest version of Elements that I can get to open a raw file from a Lumix G9 is Elements 2018.  If you performed some workaround that allowed the raw files from your 2017 camera to work with an Elements version released 5 years earlier, please let us know what you did. 

Greg_S.
Community Expert
Community Expert
July 19, 2021

You must be mistaken.  Your camera requires Adobe Camera Raw 10.1.  Elements 11 only supports ACR 7.4. 

 

Perhaps you shoot in jpg+raw and Elements 11 will open the jpegs.  But there is no way it would ever open a raw file from that camera.  And while in later versions it has been possible to use a workaround to upgrade ACR beyond the official plug-in version, I seriously doubt whether that was possible with Elements 11. 

Participant
July 20, 2021

"But there is no way it would ever open a raw file from that camera" the issue is that it did! For the las two years Photoshop elements opened all my raw file and suddenly because of an “improvement’ not any more.

I have Adobe Camera Raw 13 running on my machine now but it is incompatible with Elements 11.

Greg_S.
Community Expert
Community Expert
July 16, 2021

What is the model of your Lumix camera?

Participant
July 18, 2021

The camera is a Lumix G9, but Photoshop was working with the RAW images out of this camera and then ... not anymore witout any change on the camera side.

.

hatstead
Inspiring
July 16, 2021

In Windows 10, type "Update History" into the search box on the task bar, lower left. The updates are listed with the date of installation. 

jane-e
Community Expert
Community Expert
July 16, 2021

Hi @defaulte2sk2z5sqpiw 

Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted to PS Elements.

~ Jane

 

Legend
July 16, 2021

Try and remember what the update was.