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Question

Raw Files Not Recognised in Elements 14

Forum|Forum|8 years ago
April 8, 2018
4 replies
2411 views

I have recently purchased a Canon 77D SLR Camera and when I came upload the photos from the SD card to my PC (using Windows 10) the RAW files are not recognised by my Elements 14 program

Trawling through the internet to try and source a solution. I first tried to update my elements but this made no difference.

Then there was a suggestion to uninstall and then reinstall the Elements program, which again has failed to resolve the problem.

Finally I followed the advice of downloading the DNG Converter and using that to covert my RAW files so they could be opened by elements. However this has also proved unsuccessful, as when I click on the folder and then click the convert folder it says "The source folder does not contain any supported raw files"

I don't do a great deal of post processing of images as I don't tend to have the time. I like Elements for its simplicity and the fact that it requires a one off payment not a subscription like photoshop CC. I see there is a newer version of Elements available but I am reluctant to spend £80 and find I still can't access my RAW files?

I have the Canon DPP editing software on my PC and this, obviously, has no problems recognising the files, however I am unfamiliar with this program and would prefer to continue editing then with Elements that I find more user friendly.

After spending over £500 on my first new camera, I am now feeling disheartened that I can only take photos in Jpeg format if I wish to edit them.

Any suggestions and help would be greatly apprciated

Many Thanks

This topic has been closed for replies.

benc11425197

Participant

I have Elements 14 and many RAW Nikon images I wanted to convert to jpg in batch and scoured the internet for hours looking for a solution. Everyone described how it's done with Photoshop, but not Elements. Finally I opened the RAW images in Camera Raw in Elements 14 and then clicked on "Save" and the "Save Options" dialogue box opened with a number of selections and I chose just a few to identify where I wanted my jpgs to go and clicked "Save". Voila, it took a few minutes to run through 249 RAW images but they all saved as jpg and I was in business.

If you already knew this, sorry to take up your time. I had to write since I spent so much time looking for an Elements 14 solution to converting RAW to jpg I took the chance someone else might be struggling with this like I did.

Happy Shooting !

JPrice1960

Participant

I have Adobe Photoshop Elements 14 and have had no problems opening RAW files. Now suddenly it says it doesn't support my RAW files. I have Windows 10 x64 and a Canon Rebel t2i and haven't had this problem before and it is frustrating and annoying,. I don't want to use the DNG converter and I don't want to update to a newer version and I also don't want to use a different program. Any suggestions would be appreciated, thanks.

Little_Pale_Face

Inspiring

Hi,

The Canon 77D requires Camera Raw 9.10 or later - PSE 14 only supports up to version 9.5

Did you download the latest DNG converter?

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 10.3

Brian

A

Antony65mAuthor

Participating Frequently

Hi Brian

Does the latest version of Elememts support camera raw 9.10 do your knows?

As as I said in my original post I downloaded the latest version of the DNG Converter but it doesn't seem to be able to recognise the raw files...very frustrating

Little_Pale_Face

Inspiring

Hi,

PSE 2018 currently is at version 10.5 so it should read it.

Best to download the trial version and try it

Download Photoshop Elements | 2018, 15, and 14

Brian

nicolel89666197

Participant

I am having the same issue! I have both elements 12, and elements 15. I have used a 7d for years, and just bought a 6ti as a back up.

That camera will not load the raw files no matter what I do! I updated the raw files in elements 12, and it still doesn't work. Elements 15 will open the download screen, get to 3% and freeze, then say it couldn't download.

VERY frustrated as I need to use the raw files, to get a clients images to them, and I can't even access them.

Little_Pale_Face

Inspiring

Hi,

The Canon T6i requires Camera Raw 9.0 or later - PSE 12 only supports up to 8.5 but PSE 15 should be OK

Are you trying to download direct from the camera or via a card reader?

Does Canon's DPP download them ok?

Can you try using file explorer to copy an image to your hard drive and see if PSE 15 can load that

Brian

nicolel89666197

Participant

I have downloaded both directly from the camera, and from files on my computer. Both only populate the Jpeg files.

I can't get 15 to update the RAW files though. It starts to download the update, and every time gets to 3% and then stops.

I have even uninstalled and re-installed elements 15. Nothing is working.

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