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raw images [Unable to open Sony A99 II Raw files in Elements 13]

Forum|Forum|8 years ago
June 2, 2017
4 replies
931 views

after updating my raw app its still not allowing me to open up my raw images from my a99ii sony

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Correct answer John Waller

wrote
So does this mean i have to purchase a new edition of elements?

You've got two options:

Upgrade to Elements 15. Then you can open and edit Raw files from your Sony A99 II, or
Free option. Download and install the free Adobe DNG converter. Batch convert all Sony A99 II Raw files to DNG format. You then edit the DNG files (NOT the Raw files) on Elements 13.
Camera Raw: How to use Adobe DNG Converter - YouTube

jasonr68123177Author

Participant

So does this mean i have to purchase a new edition of elements?

Participating Frequently

Hi jasonr,

You can try to convert your Raw files to DNG . Please use this link to download the converter.

Hope this helps you.

Thanks

Regards

Dhananjay

jasonr68123177Author

Participant

Hi, we're using elements 13 version 13.1 64 bit.

Version 6.3.

Only issue we're having is we just got a Sony A99ii. We are unable to open raw images from this camera. The images from the Sony A850 are fine.

I attepted to update the raw plug in where the A99ii is listed but didn't seem to help.

Adobe is showing us up to date but I'm not sure we are.

Thanks,

Jason

Participating Frequently

Hi jasonr,

Thanks for replying.

You are using Sony A99 II (ILCA-99M2)

For this device Minimum Camera Raw plug-in version required is 9.8

&

Minimum Lightroom version required = 6.8

Adobe Photoshop Elements 13 is Shipped with Camera Raw plug-in version = 8.6

&

Compatible with Camera Raw plug-in through version = 9.0

You can also refer to these articles :

Cameras supported by Camera Raw

Camera Raw plug-in and Adobe application compatibility

Thanks

Regards

Dhananjay

Participating Frequently

Hi jasonr,

Thanks for posting in Adobe forum.

I understand you are facing issue on opening Raw images in Adobe Elements.

Could you please provide the following information?

- Are you using a Windows or a Mac machine?

- Which version of Adobe Elements are you using right now?

- Have you recently installed any OS update?

- For how long you have been facing this issue?

Hope to get your reply soon.

Thanks

Regards

Dhananjay

Community Expert

Community Expert

What version of photoshop elements and operating system are you using?