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Participant
August 2, 2025
Answered

Re: Adobe Camera Raw 15.1 (PSE 2023)

  • August 2, 2025
  • 2 replies
  • 186 views

Hi, I've been a Photoshop Elements user for many years, and am currently using PSE 2023.

 

But last week I found out that the raw images from my newly purchased Sony A7Cii can't be opened.

 

I've been wasting a week so far with numerous searches and trial and error (uninstalling the plug in, downloading the v17..., reinstalling, etc.), but still can't resolve this. 

 

Could somebody please help providing the clearer instruction?  PSE 2023 is not that old,  it shouldn't be this difficult. 

 

Apologies for using this thread, I hope the thread initial writer and you all don't mind, also it may help pooling this question on this same thread.

 

Best regards,

Jon

 

 

 

    2 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    August 2, 2025
    JM1407Author
    Participant
    August 3, 2025

    Thanks to @kglad  and especially @Jeff Arola

    Your instruction worked like a charm Jeff, awesome, thanks heaps again. 

     

    I still believe it shouldn't be this difficult, but at least it's sorted now.

     

    Cheers,

    Jon

    kglad
    Community Expert
    Community Expert
    August 3, 2025

    (no problem.)

    kglad
    Community Expert
    Community Expert
    August 2, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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